Miriam Odeyiany | Bank of America: Financial Consumer Complaint Analysis

Miriam Odeyiany

Student/Data Scientist

Based in Lagos, Nigeria

About

I am currently a first-class undergraduate at the University of Lagos, Nigeria with Accounting as my course of study. My love for data led me to this field of AI, Machine Learning and Data Science. Check out my Github for more of my projects!

Skills

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Bank of America: Financial Consumer Complaint Analysis

Project links

Skills

About this project

● Analyzed over 60,000 consumer complaints on financial products & services for Bank of America from 2017 to 2023 using PowerBI. ● Identified over 1000 untimely responses to complaints in 2021, with significant improvement in subsequent years.