Olamilekan Razak Elegbede
Data Analyst
Based in Ottawa, Canada
About
Communications engineering graduate with a passion for working with numbers, problem-solving, data analysis and finding insights into data!
Skills
Projects
Experience
2022-2023
Customer Service Representative at Best Buy
Handled and led the operational team of 5-10 members, assigning individual responsibilities accordingly, to achieve daily sales budget. Provided effective solutions to over 80 customers daily in a fast-paced environment by effectively listening and understanding customers' needs, analyzing the problem, and using the standard order of operations to offer a clear solution.
2021-2023
League Organizer at Carleton University
Coordinated staff training, and scheduling and improved customer satisfaction by conducting weekly surveys to gather valuable feedback on customer issues and complaints.
2021
Data Analyst Intern at Synapse Technologies
Worked closely with senior engineers and analysts on the Package Beverage Analyzer team to run multiple tests on carbonation levels, identifying and reporting abnormalities to improve the efficiency of the product. Performed daily data gathering, cleaning, and validating of data in Microsoft Excel from laboratory paper documents and electronic records, while ensuring data accuracy and reliability for analysis. Communicated product insights, highlighting improvements, and provided recommendations to senior data analysts in weekly team meetings, using interactive dashboards and visualization tools in Tableau and Microsoft Excel
Education
2017-2022
Communication Engineering at Carleton University
Related Courses - Data Management, Data Processing, Web Development, Statistics and Random Process, Probability
2021
Google Data Analytics Certificate at Coursera
An extensive six-month job-ready Google-certified training involving data cleaning, data visualization and communicating data analytics findings which involves the use of SQL, Microsoft Excel, Tableau and R.