07/2020-04/2023

Store Leader at Kroger

-Planned implementation and execution of day to day merchandising and operations initiatives to achieve sales growth of 6% year over year. -Lead a team of 125 members; conducted individual assessments and facilitated one on one and team training sessions resulting in 96% customer success rating. -Cultivated and maintained strong business partnerships with commercial account executives through communicating product and sales updates leading to being first to market with new products and increased partner support. -Creatively marketed monthly initiative displays to create interactive, engaging, and memorable shopping experiences for every customer resulting in average sales increases of 67% on targeted items.

09/2017-05/2020

Consultant

-Oversaw buildout of three facilities including complete moves of two facilities to include racking and automation installation, moving inventory, designing pick path, installation of electric, networking and pack floor design. -Identified and researched “delivery intercept” issues and worked with customer happiness to eliminate them resulting in ongoing shipping savings of $55k+ per month. -Researched new 3PL partners, negotiated contracts and transitioned inventory to two new partners, lowering operation cost by 16% and improving service levels by 22%. -Lead packaging study and established SOP to minimize the amount of materials used to optimize shipping orders resulting in packaging savings of 28% and decreasing product damage by 12%.

06/2015-08/2017

Vendor Manager at Hampton Creek

-Coordinated monthly production schedules to meet expectations of both Hampton Creek and the co-manufacturer while producing 100,000+ units across multiple perishable product lines. -Facilitated conversations between Project Managers, R&D, Culinary, Partnerships and QA teams to ensure internal alignment to goals and objectives are being met on a timely basis. -Documented production levels, materials used and incidents to keep management informed of daily activities and available resources.

10/2014-06/2015

Area Manager at Zulily

-Managed a team of 60 associates, led daily start of shift meetings with staff to discuss daily forecast, goals, safety topics, expectations and communicate company announcements. -Improved daily arrivals forecast from 65% to 90%+ accuracy within 2 weeks of starting resulting in improved daily workflow and cost and production goals being met consistently. -Analyzed associate metrics daily to identify poor performers for coaching and improvement plans leading to increased receiving accuracy of 13% and UPH increases of 17%.

03/2013-10/2014

Operations Manager at Anderson Merchandisers

-Lead a team of 15 employees in receiving over 2.5M units on a weekly basis while achieving 99%+ accuracy resulting in improved inventory accuracy and timely receipt of fast moving titles. -Facilitated weekly coaching and training sessions resulting in increased associate on-standard hours from 60% to 85% of total hours worked within the receiving department and associate effectiveness from 65% to 90%+ on a weekly basis. -Researched, identified and corrected receiving issues resulting in 7% increase in inventory accuracy.

08/2007-12/2012

Regional Manager at Netflix

-Directed 7 distribution centers over a multi-state area, leading 9 exempt managers and 200+ non-exempt employees; responsible for total P & L management, labor planning, staff development, quality metrics and service levels of a $350M+ region. -Collaborated with the Transportation team to maximize efficiencies through analyzing delivery routes resulting in the reduction of 22 trucks company wide for a total annual savings of $315,000. -Analyzed post office delivery issues to identify problem zip codes in relation to shipping DVD’s and developed a plan resulting in a 20% reduction of damaged shipments.