Gbemisola Mary Olatunde-Eso | Data Analyst

Gbemisola Mary Olatunde-Eso

Data Analyst

Based in Birmingham

About

I hold a degree in International Business with Data Analytics from Ulster University. As an experienced Data Analyst, I excel in delivering actionable insights and creating intuitive visualizations. I am seeking a challenging role to utilize my skills in data analysis, financial analysis, and data storytelling to drive informed business decisions.

Skills

Projects

Globox A/B Test Report: Food and Drink Banner

This project involves conducting A/B testing at Globox, an online marketplace, to evaluate the impact of a food and drink banner on boosting awareness and increasing revenue.

Call Centre Performance Analysis

This project showcases an interactive Excel dashboard that analyzes call centre performance metrics, including inbound calls, call durations, and customer satisfaction. It uses PivotTables and charts to provide insights for improving operations and ensuring SLA compliance.

Education

May 2022- Aug 2023

International Business with Data Analytics at Ulster University

My studies provided me with a strong foundation in global strategy, international entrepreneurship, and the digital landscape, alongside advanced data analytics techniques and research methodology. For my thesis, I investigated customer perceptions of in-store technology's impact on the retail shopping experience in the UK, applying my analytical skills to derive actionable insights. With a unique blend of international business acumen and data analytics expertise, I excel at analyzing complex datasets, identifying trends, and providing strategic recommendations.