Ojo Gbenga | Data Science,Data Analysis

Ojo Gbenga

Data Science,Data Analysis

Based in ikeja

About

An Ingryd graduate of Data Science, enjoy working with business stakeholders to help support strategy based on statistical insights and models.

Skills

Projects

Customer Churn Prediction for Subscription Services

Customer churn is the tendency of customers to discontinue being clients of a specific company, particularly a subscription firm. Customer subscription data, including usage patterns, payment history, demographics, and churn status. The purpose of this project concerning a total of 21 features range

Homicide Incidents in the Ten Largest U.S. Cities

The following dataset titled "Domestic Violence_Homicide_Incidents in the Ten Largest U.S Cities" contains 10*7 rows, with columns ranging from city, population to rate of intimate partner homicides. Data types ranges from Object, integers to Float.

Experience

Jan 2019 - Jan 2024

Data Scientist

•Utilized CRM system to maintain internal databases of customers’ details. •Responded to 50+ queries via phone, email and chat weekly. •Understood customers’ needs and guided them to achieve a 99% customer satisfaction rating for 3 consecutive years. •Monitored and assisted with customer complaints on social media

Education

Feb 2024- June 2024

Data Science, Ingryd Academy

COURSE OUTLINE: Worked alongside team members and leaders to identify analytical requirements and collect information to meet customer and project demands. Applied analysis skills, leveraging insights, developing and deploying data models and evaluating and improving existing models to create solutions. Constructed deep learning models and scalable machine learning systems.