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Dikshita Jain

Informatics Major

Based in Washington, USA

About

Pursuing a Master’s in Information Management at the University of Washington, I bring over two years of experience in data analysis from my role at Oracle Financial Services, where I developed and optimized SQL scripts to resolve complex customer issues. Additionally, as the co-founder of an apparel company, I leveraged data-driven insights to enhance operations and drive revenue growth. Passionate about the power of data to shape impactful business decisions, I am skilled in tools such as Power BI, Tableau, SQL, Python, and R. I am actively seeking opportunities in data analysis, business analysis, business intelligence engineering, and data science, where I can contribute to data-driven strategies that support business growth and innovation.

Skills

Projects

Experience

July 2021 - July 2023

Oracle Financial Services Software | Data Analyst

● Secured a $500k contract renewal by providing actionable insights on customer retention, executing complex queries in MySQL and PL/SQL to analyze a $4 billion financial portfolio serving 50,000 users ● Reduced operational costs by designing a SQL solution that decreased weekly incidents by 16%, based on pattern analysis of recurring issues ● Accelerated stakeholder decision-making by 70 minutes by creating a Tableau dashboard visualizing fraudulent loan activities with bar graphs, scatter plots, and pie charts

June 2024 - August 2024

Jumpstart CSR | Data Product Intern

● Increased project completion rates by 25% by implementing data-driven sprint planning and Key Performance Indicator (KPI) tracking, using Azure DevOps to analyze task trends and optimize product backlog ● Enhanced customer satisfaction by 20% through data-backed feature prioritization, analyzing user feedback and product specifications to deliver high-impact functionalities

September 2022 - July 2023

NJ Creations | Co-Founder

• Generated $20K revenue in six months by optimizing marketing campaigns, using Excel to analyze customer feedback and sales data for trend identification • Reduced stock shortages by 15% by improving inventory management, creating Tableau dashboards to predict demand patterns and adjust stock levels

June 2020 - September 2020

Arihant Enterprise | Business Analyst Intern

• Increased vehicle utilization by 25% and generated $100K in revenue by analyzing driver and vehicle performance data using Pandas and NumPy in Python to optimize operations for ride-hailing services like Uber and Ola • Secured $10K in additional revenue by forming partnerships with pharmaceutical companies during COVID-19, leveraging Scikit-learn for predictive modeling and Matplotlib to visualize key performance metrics, enabling data-driven decisions

Education

2023-2025

University of Washington | Masters of Science in Information Management

-Statistics -Data Visualization -Data Wrangling -Designing Information Experiences -Product Management

2017-2021

University of Mumbai | B.Tech in Computer Engineering

-Data Mining -Data Science -Relational Database Management Systems -Machine Learning -Advance Database Management Systems