Nov 2024 - Oct 2025

Sales Business Analyst at Turkish Airlines

● Analyzed weekly flight, sales, and reservations data from 35000 travellers, generating insights and trends for the Commercial officer for strategic campaign and sales period decisions. ● Automated a weekly sales report using Excel Macros, eliminating 8 hours of manual work monthly. ● Designed 2 self-updating dashboards to track key metrics regarding top flight routes, freeing up 3 hours weekly for extracting new reports. ● Presented a sales strategy for a campaign to generate 20% extra revenue and an 18% increase in high-paying travellers. ● Monitored Sales Performance through 7 channels by carrying out competitor analysis, market review, and customer complaints. Summary: Analysed Sales, Flights, Market reports, Passenger Segmentation and Business Process Improvement to drive sales.

Jul 2024 - Sep 2024

Product Manager at Borda Teknoloji

In 3 months, successfully launched a new AI assistant for an IoT/RFID healthcare management system used in mega-sized (1000+) bed capacity hospitals. ● Designed a 27-page PDD Document, detailing key functional requirements, features, and constraints to align the software and design teams on product strategy and ensure consistency. ● Collaborated with the design team on designing a user-centric interface for web and mobile, using FIGMA, and with the test team for defining 127 test cases in 2 languages (Turkish and English). ● Cooperated with the software team to identify the optimal technology stack (React, Tailwind CSS, Python, Langchain, and Pinecone) for the project. ● Achieved 95% of Targeted Goals, thereby reducing time spent on asset management and operational efficiency.

Aug 2023 - Sep 2023

Business Analyst Intern at Robit Teknoloji

s Analyst Intern Aug 2023 - Sep 2023 ● Documented a 5000-word software requirements specification (SRS) document for an IoT sensor management web app. ● Analysed project requirements and devised use cases for each system module to foster a clear understanding among teams and stakeholders.. ● Created a UML class diagram to define key relationships and ease understanding for the software development team, thereby reducing project completion time by 2 weeks. ● Collaborated with the database analyst in creating an ER model to enhance communication between the development team and the project management department.

Jun 2022 - Sep 2022

Project Manager (E-commerce) at IdealGlas

Analyzed Company data on market trends within 2 years to discover top leading companies for Partnership Transformed Data in Excel using formulas, conditional formating and created Charts to obtain insights Automated a process workflow to send multiple emails at once.

Jul 2023 - Aug 2023

Business Intelligence Trainee at Turkish Court of Accounts

Acquired extensive training in PowerBI and Python Transformed, Analysed, and Created Models using PowerBI and Oracle