Insights into COVID-19 in Mexico 2021

In this project, I traced the evolution of the pandemic, delved into key trends, and examined the impact of various factors on COVID-19 outcomes in Mexico. From understanding the influence of age and comorbidities, the insights I uncovered are truly eye-opening.

UK roads accidents comprehensive analysis in 2022

This is an insightful analytics project aimed at exploring, dissecting, and deriving meaningful insights from the extensive dataset of road accidents that occurred across the United Kingdom in the year 2022.

Key Observations from Data Analysis: Revenue, Parking, and Booking Trends in Two Hotel Types (2018-2020)

Delve into our latest analytical endeavor where we dissect a rich dataset spanning from 2018 to 2020, focused on the dynamic hospitality industry. Through meticulous examination, we uncover intriguing revelations about revenue distribution, parking space dynamics, and booking trends.

Analyzing three different sales strategies for a new line of products

A new line of office stationery products was launched and three different sales strategies were used for this over the last six weeks: targeted email and phone calls, as well as combining the two. The goal is to provide compelling information to determine which one is the most effective.

BPO-WF Comparative Consolidated Metrics by team

I created a consolidated metrics file for a specific client that has 4 different service providers. The file aims to compare by BPO( Vendor ) the service delivery in terms of productive hours , abandonment, Average Handled Time) and CSAT( Customer Satisfaction during 3 months