May 2023-Dec 2023

Business Analyst at Options Clearing Corporation, Dallas TX

● Built and innovated end-to-end process flows for Appian applications to automate processes in business departments, increasing process efficiency by 36%. ● Facilitated seamless collaboration between business stakeholders and technical teams, resulting in a 20% increase in project efficiency and a 15% reduction in turnaround time for implementing Appian applications. ● Collaborated with Product Owners to create user stories and epics, clear backlogs, and perform UAT and deployment. ● Spearheaded daily Agile ceremonies like stand-up meetings and created quarterly metric reports, cutting down the team's comprehension time by 38%.

May 2021- August 2021

Marketing Analyst at Runtime Solutions

● Performed competitive analysis for clients and curated strategies to help clients rank higher on searches than their competitors, utilizing SEO to further enhance reach by 33%. ● Maintained clients’ customer database and automated workflow processes on ZOHO CRM software, increasing efficiency by 47% and saving 10 hours of manual reporting per week. ● Lead ad revenue for Google and Facebook ads for multiple clients and led the presentations for knowledge transfer between clients and Project managers.

August 2021-January 2022

IT Business Analyst at Blue Banyan Technologies

• Provided actionable insights and strategic recommendations to the product delivery manager, enhancing business processes and efficiency by 43%. • Implemented business intelligence tools like MS SQL and Power BI to support end-user workflows and build dynamic dashboards, cutting down on manual reporting time by 40%. • Prioritized strategic roadmaps, created implementation project plans, established and monitored KPIs/OKRs and experimental designs, conducted A/B tests, UI/UX optimization and collaborated cross-functionally with diverse teams.