2023-2024

Data Scientist at ALX

2018-Date

Operations Officer at EMS/PARCEL NIGERIA

• Record inbound mail documents on a time-sensitive daily schedule. • Collect data on sorting and delivery volume for benchmarking analysis. • Manage irregularities and discrepancies on weights of mail bags, non-receipt of mail bags, broached items, & missing dispatches. • Create verification note on missing or misrouted items. • Receive and respond to verification notes on EMS items from partner postal administration. • Reduced the delay experienced in responding to irregularities by 50% through improved collaboration and partnerships that ensured end-to-end delivery of goods to customers.