Retail Sales Dashboard

This Excel-based project showcases the power of data analysis in uncovering valuable insights from retail sales data. By leveraging Excel's functionalities, the project delivers actionable insights that drive business growth and inform decision-making processes.

Cognos Dashboard Exploration and Interaction

In this project, I built a multi-tab dashboard using IBM Cognos Analytics, focusing on both automated and manual approaches to creating visualizations. I worked through structured tasks aimed at understanding core features used in real-world business intelligence projects.

Loyalty Analytics Dashboard

Connected loyalty transaction data to Looker Studio Visualized trends in reward point earnings and redemptions Created filters by date, region, and customer type Added calculated fields like redemption rate Designed clean, multi-page layout with charts and KPIs

Business Process Analysis & Optimization Flowchart — Applied to E-commerce Operations

Modeled "As-Is" and "To-Be" states to identify key improvement areas. Aligned business analysis theory with real-world e-commerce operations. Improved internal communication using structured, visual process maps. Increased efficiency in loyalty campaign execution and order flow logic.