Damilola Olalere | Data Analyst

Damilola Olalere

Data Analyst

Based in Lagos, Nigeria

About

Detail-focused Data Analyst with a proven ability to understand customer requirements and translate them into actionable project plans. Passionate and dedicated, I have a knack for unravelling insights from complex datasets. With a strong background in Network Operations Center and a passion for problem-solving, I thrive on transforming raw data into actionable strategies. Committed, hard-working, and adept at communication and task prioritization.

Skills

Projects

PWC Call Center Project

PowerBi Dashboard analyzing the call center performance of a telecom client. The dashboard was created to reflect all the relevant key performance indicators(KPIs) and metrics.

Diversity and Inclusion Analysis

PowerBi Dashboard on diversity and inclusion. My responsibility as a data analyst was to identify the pertinent KPIs for hiring, promotion, performance, and turnover and to produce a visualization of those KPIs.

Customer Retention Analysis

PowerBi Dashboard that showcases key performance indicators (KPIs) to provide insight into the present churn and retention status. The objective of this dashboard is to enable managers to proactively identify customers at risk of leaving and formulate strategies to retain them.

Gaia Learning(ALX Project)

An ALX group project that focuses on the development of an App to enhance women's empowerment through education in Northern Nigeria.

Experience

2015 - 2019

NOC/Data Analyst at IPIPowertech

Monitor real-time network data, including performance metrics, traffic patterns, and alarms. Analyze data to identify potential network issues, anomalies, or trends that could impact network performance. Collect and compile data related to network performance, downtime, and incidents. Create regular reports and dashboards for management and technical teams to provide insights into network health.

2019 - 2023

NOC/Data Analyst at Infravision Limited

Gather and compile data from various network sources, including logs, performance metrics, and event records. Organize and store this data for future analysis and reporting. Utilize statistical and analytical techniques to interpret network performance data. Identify trends, patterns, and deviations from normal behavior that could impact network reliability and performance.

Education

2006 - 2012

Electrical and Electronics Engineering

Bachelor of Engineering(Electrical and Electronics Engineering) University of Ilorin.