Acceptance Now

• Train and mentor new employees on collection methods, documentation requirements and performance strategies. • Contact clients with past-due payments and actively monitored payments due from clients. • Document interactions in computer database and updated information. • Evaluate loan requests and documents to verify accuracy and completeness. • Assisted customers with completing loan applications and other paperwork. • Analyze potential risks and evaluated loan products to identify suitable options for customers. • Establish plans and payoffs for customers' loans, prioritizing control of overall costs. • Develop and maintained relationships with customers, lenders and other third parties.

JD Sports

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers. • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs. • Oversee employee performance, corrected problems, and increased efficiency to maintain productivity targets. • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance. • Established and optimized schedules to keep coverage and service in line with forecasted demands. • Establish objectives to offer team members clear roadmap to