Badr Eddine Magouri | Platform IT Specialist at Discuss.io

Badr Eddine Magouri

Platform IT Specialist at Discuss.io

Based in Bouznika, Morocco

About

Versatile Support Expert with a Passion for Connecting People and Resolving Challenges.

Skills

Projects

Empowering Job Seekers: Introducing 'Job Spotter' Solution

Revolutionizing youth employment by seamlessly connecting talents with employers, mentors, and coaches. This visionary software empowers young individuals and fostering meaningful career journeys.

Visualized Insights: Interactive Presentation

In this presentation, I guide you through a problem-solving adventure. See how a smart software solution emerges to tackle a challenge. With clear visuals and easy explanations, I show you how this solution matters and can make a real impact.

Experience

Customer Support Specialist at iHerb.com.

- Meet and maintain Customer Satisfaction, Quality Assurance, and Productivity goals. - Exceptional customer service and resolve customer complaints. - Execute and handle multiple work streams at the same time. - Obtaining all relevant information to handle complaints. - Managing customer accounts. - Processing RMAs. Review Product Reviews.

Education

2015-2019

Applied Chemistry at FST

Holder of an Applied Chemistry degree from FST, skilled in practical applications of chemical principles.