2024

Data Analyst Intern at Eleos Health

Developed and executed complex SQL queries to extract, manipulate, and analyze data, working with multiple databases. Utilized Athena S3 and worked in Jupyter. Created interactive dashboards using Apache Superset for both the company and clients. Conducted thorough analyses of failed runs and tasks in Airflow, identifying root causes and implementing corrective measures to enhance system reliability. Engaged with the marketing team from the US to analyze training programs, providing valuable insights and contributing to strategic decision-making.

2023 - 2024

Hi-Tech Assurance Associate at PwC Israel

Conducted audits on annual reports of leading hi-tech corporations, ensuring compliance with Israeli and American audit standards. Conducted financial analysis for audits and risk assessments. Collaborated closely with internal teams, including finance, legal, and IT departments, to gather and analyze relevant data for audits.

2019 - 2023

Customer Support Representative in Crowne Plaza Tel Aviv City Center

Proven track record of delivering exceptional customer service and ensuring a positive customer experience. Collaborated with cross-functional teams to address and resolve customer issues, ensuring a seamless experience. Resolved customer issues promptly and effectively, maintaining a customer satisfaction rating of 95%. Demonstrated excellent communication and presentation skills, along with the ability to multi-task, prioritize, and manage time effectively.