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aicha ahmer

Instructional designer at Amazon

Based in Paris

About

I'm dynamic and attentive to detail, I make sure that deadlines are met, I'm very involved in the projects entrusted to me and I like to stablish cordial relations with my colleagues.

Skills

Projects

Experience

2017

Account Managers at Voneo

Prospecting clients Receiving calls to make appointments

2018

Communication Officer at The Alumni Association of the Higher University of Technology

Organization of the association's annual events Community Management Realization of an annual and event-specific sponsoring file

2018

Commercial Assistant at Acticall Sitel

Handling customer requests assisting TMs in the creation of schedules

2019

Digital marketer at ADK Media

Community Management Post writing and scheduling Writing articles for the company blog Integration on WORDPRESS Creation of visuals, posters ... Organization of events Commercial activities

2019

Digital & Technical support at Amazon

Handling of technical and digital customer requests Organizing internal events with international collaboration Creation and design of posters and visuals Emailing for events, meetings and sharing news

2020

D2AS Advanced Technician at Amazon

Help peers answers customers queries Troubleshoot escalated issues Organize and create visuals for workshops Propose and lead a standardization content project for advanced technicians

2021

Instructional Design Developer at Amazon

Help the team with market research Create and maintain learning videos on Vyond Resolve maintenance intakes Propose new structure for internal team website Cordinate and create the internal website Design visuals for newletters

2022

Instructional Design Developer for globalization and localization team at Amazon

Perform Globalization and Localization reviews Track and triage Intakes Answer data related questions and create matrices Propose and create a knowledge transfer solution Participate in process improvement Create and maintain team internal website Help in production work for transaltion Manage SME in-language reviews and hand back to the vendor

Education

2015

High School Diploma at Charif Idrissi

Field of study: Accounting Management Techniques

2017

University degree in technology, Higher University of Technology

Field of study: Business Management and Administration with an option in Human Resources Administration

2018

Bachelor's degree at the Higher University of Technology

Field of study: Marketing and Sales

2023

Data Analytics at ALX Morocco

Data Analytics Certification and fondations modules for soft skills